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Let's set the scene:

We've run our tech and process for many, many groups of teenagers participating in work experiences at professional services firms.

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Feature 1: AI Matching

We run the matching algorithm based on a selection of experiences that all teenagers share including overcoming problems, study skills, teamwork and finding out information about careers. We match them into pairs to give them some experience of sharing their own knowledge in the workplace, an early introduction to consulting, coaching, managing and helping clients as well as highlighting that everybody has a voice that is worth listening to, independent of age.

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Feature 2: Peer Learning Prompter & Reporting

Communication skills are made up of different strands. Discerning another person's perspective, asking effective questions, offering helpful answers, active listening, building rapport and using a playbook that can successfully reverse engineer a successful learning interaction all form part of that. Our Peer Learning Prompter and carefully designed Feedback form deliver this for each and every participant.

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Results

From a sample set of 94 participants who each generated two insights from their conversations and shared five pieces of feedback about their experience, the noted the impact of the match as 4.38/5, the helpfulness of the Peer Learning Promoter as 4.28/5 and 4.44/5 as the overall usefulness of the activity. 

However, the real result of this activity are the answers to the questions we get when we ask what they're going to do differently. 

As you can see here, the individual participants organically identified how they can develop those skills in the next interaction and then have the opportunity to practise. In essence, our tech and process empower our participants to self-diagnose, develop an organic interest in growing their own ability and then subsequently practise their own communication skills.